ADA Notice

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), RideFinders, a division of GRTC Transit System will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.

Employment:  RideFinders does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication:  RideFinders will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in RideFinders programs, services and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing or vision impairments.

Modifications to Policies and Procedures:  RideFinders will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a RideFinders program, service or activity, should contact GRTC Transit System, ADA Coordinator, Angela Allah, 804-358-3871 ext. 343, 301 East Belt Boulevard, Richmond, VA 23224 or at as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require RideFinders to take any action that would fundamentally alter the nature of its programs or services, or impose any undue financial or administrative burden. Complaints that a RideFinders program, service or activity is not accessible to persons with disabilities should be directed to GRTC Transit System, ADA Coordinator, Angela Allah, 804-358-3871 ext. 343, 301 East Belt Boulevard, Richmond, VA 23224 or at

RideFinders will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy.

Vanpools: Vanpools are available to the general public and will not be restricted to specific clients, employers or other affinity groups.  Individuals are given the opportunity to join a vanpool as long as the individual shares the same work arrival/departure times and travel origins/destinations as other vanpool members.  The vanpool will provide sufficient number of accessible vehicles to meet the needs of passengers with ADA mobility issues in such that persons with ADA mobility issues are not excluded from participating in the vanpool program. (CFR 49 Part 37-38)